The second-hand marketplace Shoppers Voice Displeasure Regarding Sizing Changes
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has revised its sizing categories for women's and children's garments failing to inform all users about the change.
Online Platforms Response
Numerous buyers and vendors are expressing on platforms claiming that product pages now present an altered size classification versus the original listing due to the recalibration.
The company said the revised method more closely matches other platforms.
They have suggested members to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.
Measurement Approach Modifications
Previously, the sizes had both one number and one letter, such as S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but now shows as UK 16-18.
Shopper Experiences
One content creator, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
Another user, located in Scotland, stated items she posted on Vinted with size 14 labels were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Required Changes
Another shopper, from Derby, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount after experiencing income reduction," she said.
Marketplace Information
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance when a surprising modification on the platform has faced criticism: previously, Vinted reversed a change concerning shipment methods after backlash from users.
